Reviews

★ ★ ★ ★ ★

New to the area and broke down in between Cleveland and Lula. Called this shop and spoke to Josh who was super friendly and knowledgeable. His father was just as courteous. I highly recommend this shop. Fair pricing and wonderful customer service. I haven’t felt a “good ol’ boys” vibe from a mechanic shop in a long time. These folks are awesome.

Thank you for the amazing review, Casey! We are thrilled to hear about your positive experience with us. At Griffin Auto Service, we pride ourselves on providing exceptional customer service and top-quality repairs. We are glad that you felt welcome and appreciated. It was our pleasure to assist you during a stressful situation. Please do not hesitate to reach out if you need any further assistance.

- Griffin Auto Service
★ ★ ★ ★ ★

HONEST. FAIR. TRUSTWORTHY. Kenneth, that's right Mr. Griffin himself, is an upstanding gentleman and handles his business as such. I am very pleased with his shop. Exceptional service you will not find anywhere else! NOTE: When you pull up, do not worry about all the cars. He's got a lot of business because he's so good at what he does. Pull into the gravel to the right of the shop if you can't fit your car in. He will take care of you and your vehicle with the ultimate care and consideration. We recently moved to the area and once I discovered some smoking coming from the front I needed to get it looked at. I originally made an appointment online but honestly JUST CALL DIRECTLY OR DROP BY. He'll get you scheduled right then and there. Not a robot, not a faceless corporation. He'll handle you directly. After his diagnostic tests, he sent over a digital invoice and was completely up front with his pricing. The invoice clearly stated what was parts pricing and what was labor pricing and anything in-between. No surprises with competitively fair prices. When there was an issue with the repair he was upfront and honest and I really appreciated that from him! Things happen and he owned up to it. I respect that beyond anything else. I also felt safe with him. Ladies you know what I mean. I felt safe being in his office. I felt safe speaking with him. He is kind and considerate and y'all know how us southern folks like to chat while we're coming and going. He is a family man and he took care of me like I was his blood. Thank you Mr. Griffin and thank you to all the guys inside! Y'all are amazing and I'll trust you with everything I need done in the future.

Leah, thank you for this incredible 5-star review! We are delighted to read that you had such an exceptional experience at our shop. Thank you for sharing your detailed and heartfelt feedback. We appreciate you, and we look forward to serving you in the future!

- Griffin Auto Service
★ ★ ★ ★ ★

Always have a good experience at Griffin Auto Service. I have known Kenneth over 30 years and you will not find anyone whom is more honest, dependable and will go above and beyond to help you than Kenneth and his employees. Thank you for what you do and for being here for our small town.

Mary Ann, thank you for taking the time to share your positive experience at Griffin Auto Service! We appreciate your kind words and are glad to hear that our team, led by Kenneth, continues to provide you with exceptional service. Your support means a lot to us, and we look forward to serving you and our small town for many more years to come.

- Griffin Auto Service
★ ★ ★ ★ ★

Very professional and quick.

Thank you for the 5-star review, Wes! We appreciate your feedback about our professionalism and efficiency. Providing a top-notch service is our priority, and we're glad to hear that we met your expectations. If you ever need assistance in the future, we're here to help!

- Griffin Auto Service
★ ★ ★ ★ ★

Great service. Kept us in loop on everything and was a fast turn around.

Thank you for your fantastic review, Cory! We are thrilled to hear that you had a great experience with us. Our goal is to provide exceptional service and keep our customers informed every step of the way. We appreciate your feedback and look forward to serving you again in the future!

- Griffin Auto Service
★ ★ ★ ★ ★

Very very good..been doing business with griffin auto for years

Thanks for your continued support, Kenneth! We're thrilled to hear that you've been a loyal customer for years. If there's anything else we can do for you, please don't hesitate to reach out. We're always here to help!

- Griffin Auto Service
★ ★ ★ ★ ★

Thank you for rating us 5 stars! We're thrilled that you had a great experience at Dezzi's World. Our team works hard to provide exceptional service and make every visit memorable. We look forward to welcoming you back soon!

- Griffin Auto Service
★ ★ ★ ★ ★

Thank you for leaving us a 5-star rating, Taylor! We're thrilled to know that you had a positive experience with us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Griffin Auto Service
★ ★ ★ ★ ★

Fast friendly service reasonable price.

Thank you, Bruce, for the fantastic review! We're thrilled to hear that you had a great experience with us. We pride ourselves on providing fast and friendly service at a reasonable price. It means a lot to us that you took the time to share your positive feedback. If you ever need anything, don't hesitate to reach out!

- Griffin Auto Service
★ ★ ★ ★ ★

If you’re a small business owner and need to know how customer service is done, go to Griffin Auto. They are knowledgeable, honest and reasonable.

Thank you so much for the great review.We appreciate you and look forward to being there when you need us.

- Griffin Auto Service